Parcell Farms LLC Privacy Policy
Privacy Policy
Effective Date: March 25, 2026
At Parcell Farms LLC (“Parcell Farms,” “we,” “us,” or “our”), we value your trust and are committed to protecting your personal information.
This Privacy Policy explains what information we may collect, how we use it, and the choices you have when interacting with our website, placing an order, or communicating with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
-
place an order
-
contact us through our website
-
submit a form
-
join our email list
-
request updates or availability notifications
-
communicate with us about an order or inquiry
Information you may provide includes:
-
Name
-
Email address
-
Phone number
-
Billing address
-
Shipping address
-
Order details
-
Messages or notes you submit through forms or checkout
We may also collect limited non-personal information automatically through website tools and analytics, such as:
-
Browser type
-
Device type
-
Pages visited
-
Time spent on site
-
Referral source
-
General website usage information
2. How We Use Your Information
We may use the information we collect to:
-
process and fulfill orders
-
communicate about your order
-
respond to questions or customer service requests
-
send shipping or pickup updates
-
provide availability or preorder communication
-
improve our website, products, and customer experience
-
send optional marketing emails or promotions if you subscribe
-
help protect against fraud, abuse, or unauthorized transactions
-
Submit VS Form 9-3 to report sales of hatching eggs and chicks
We only collect and use information in ways reasonably related to operating and improving our business.
3. Order Processing & Customer Communication
When you place an order, we may use your information to:
-
confirm your purchase
-
contact you about fulfillment timing
-
provide shipping or pickup instructions
-
send tracking or order-related updates
-
respond to support requests or claim submissions
This may include communication by:
-
email
-
phone
-
website form response
-
other reasonable order-related communication methods
4. Marketing Emails & Optional Promotions
If you choose to subscribe, request updates, or opt into promotional communication, we may send you emails related to:
-
product availability
-
preorder openings
-
special promotions
-
new releases
-
farm updates
-
other Parcell Farms news
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
Important
Even if you opt out of marketing emails, we may still contact you regarding:
-
active orders
-
shipping or pickup details
-
account or service-related matters
-
claim or support communication
5. Cookies & Website Analytics
Like many websites, Parcell Farms may use cookies, analytics tools, and similar technologies to help improve website functionality and understand how visitors use our site.
These tools may help us understand things like:
-
which pages are most visited
-
how customers navigate the site
-
what products or content are most helpful
-
how users find our website
These tools may collect limited technical information such as browser type, device information, IP-related browsing data, and session behavior.
You can typically manage cookie settings through your browser preferences.
6. Third-Party Services
We may share limited information with trusted third-party service providers only as necessary to operate our business and fulfill customer orders.
This may include services such as:
-
website and ecommerce platform providers
-
payment processors
-
shipping carriers
-
email or communication platforms
-
analytics or website performance tools
Examples may include platforms or providers such as:
-
Wix
-
payment processing services
-
USPS
-
email marketing or form tools integrated with our website
We do not sell your personal information.
7. Payment Information
Parcell Farms does not directly store or process full payment card information through our website.
Payments are processed through third-party payment providers integrated with our ecommerce platform. These providers handle payment information according to their own privacy and security policies.
We encourage customers to review the privacy and security practices of any payment platform used during checkout.
8. Data Security
We take reasonable administrative, technical, and platform-based measures to help protect your information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
By using our website, you acknowledge that you provide information at your own discretion and that internet-based systems carry inherent security risks.
9. Your Choices
You may choose to:
-
not submit certain information through our website
-
unsubscribe from marketing emails
-
contact us to request updates to your contact information where applicable
Please note that some information may be necessary for us to process orders, fulfill services, or communicate about active purchases.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been submitted to us, we will make reasonable efforts to remove it.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or customer experience practices.
Any updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Parcell Farms LLC